“The World Is One Family”
- Global player
Present healthcare delivery in most regions outside India is expensive, not readily accessible or sometimes not adequate. India has a vast pool of talent whether by way of doctor community, nursing pool, paramedics, IT, HR and management professionals. There is scope for the World to outsource their healthcare needs to India as they did for other areas like software, Insurance and pharma industry. This is feasible as there is a significant differential both in terms of costs and availability of human resources. There is already a significant community of healthcare professionals (nurses and doctors) working abroad and immigration alone cannot solve the problem for western world.
- Remote care
Novel healthcare delivery outside hospitals is the new mantra for health and care on a hospital bed is soon getting limited for sickness care dealing with major surgeries and emergencies. For each specific condition (eg Diabetes, Blood Pressure, kidney, heart, Depression), the existing approach is for patients to visit a specialist on a transactional mode and seek help. The new approach is to subscribe to the bundle that suits their health condition so that value based care can be provided in person and/or remotely over phone, using App and at home as per patient choice. The value of care is measured by the outcomes of the services provided rather than the efforts put towards it. The quality can be ensured through use of technology and an algorithmic process flow care bundle by way of data analytics and AI.
- Futuristic care
We will continue to see more advanced technology such as artificial intelligence (AI) and machine learning (ML) leveraged for predictive analytics in healthcare. The recently launched ChatGPT, the new AI chat bot by OpenAI, can be a game-changer and can help enable potentially life-saving predictions for patients. Medical chatbots, with their AI-powered conversational solutions can help patients, healthcare providers or insurance companies to easily connect with each other and can play a critical role in making relevant healthcare information accessible to the right stakeholders, at the right time.